Biotechnology

How CIENCE Efficiently Sets Appointments For Psomagen

· Updated April 1, 2026 · By David Dulany
Key Takeaways

Psomagen partnered with CIENCE in November 2018 to drive outbound lead generation for their Personal Genome Services targeting pharmaceutical companies. Over the course of the partnership, CIENCE produced over 9,378 leads for Psomagen. The ongoing collaboration delivers an average of 11 set appointments per month, with continuous process optimization improving outreach efficiency over time.

From Susan Chung, Senior Manager of Sales and Marketing: "The CIENCE team that we work with are extremely responsive and flexible. They have been great at communicating in a timely manner."

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Sales Development

Psomagen Case Study

About Psomagen

Serving the biotechnology industry, Psomagen provides the best quality sequencing services for all applications and all species, from plasmid sequencing to population-level whole-genome sequencing.

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Susan Chung

Senior Manager of Sales and Marketing

Industry

Biotechnology

Website

www.psomagen.com

Challenges & Scope

ICP: Pharmaceutical Companies.

Product: Personal Genome Services.

CIENCE Technologies coordinates the lead generation efforts for Psomagen. After researching appropriate industries and clients, they conduct orchestrated outbound marketing campaigns.

Psomagen — industry scene

Why CIENCE

The CIENCE team that we work with are extremely responsive and flexible. They have been great at communicating in a timely manner. They are constantly optimizing the content and their process so that the contact with the potential client is as efficient as can be.” – Susan Chung, Marketing Manager of Psomagen

Psomagen and CIENCE first began their relationship in November 2018 when Susan identified a need for accurate lead generation in their highly specialized and scientific field.

Results

CIENCE began send-out on behalf of Psomagen in November 2018. Over the entire length of this partnership, CIENCE has produced over 9,378 leads and gained an average of 11 set appointments per month.

A benefit that comes with a long-term relationship with CIENCE is the constant optimization of processes wherever possible.

Frequently Asked Questions

How many leads did Psomagen generate with CIENCE?

Over the course of their partnership beginning in November 2018, CIENCE produced over 9,378 leads for Psomagen. These leads targeted pharmaceutical companies interested in Psomagen’s Personal Genome Services and whole-genome sequencing offerings.

How many appointments did Psomagen get per month through CIENCE?

Psomagen averaged 11 set appointments per month through CIENCE’s outbound lead generation campaigns. This consistent pipeline of qualified meetings helped Psomagen reach decision-makers in the highly specialized pharmaceutical sector.

What services did CIENCE provide to Psomagen?

Psomagen team using graph8 platform

CIENCE coordinated Psomagen’s lead generation efforts by researching appropriate industries and target clients, then executing orchestrated outbound marketing campaigns. The engagement included continuous optimization of outreach content and processes to maximize contact efficiency with potential clients.

Why did Psomagen choose CIENCE for B2B lead generation?

Psomagen chose CIENCE in November 2018 after identifying a need for accurate, specialized lead generation in the scientific and biotechnology field. CIENCE’s responsiveness, flexibility, and commitment to ongoing process optimization made them a strong long-term partner for Psomagen’s sales development needs.

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What happened since at CIENCE

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