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NiCE Cognigy

cognigy.com
NiCE Cognigy builds generative conversational AI agents for customer service, combining Generative and Conversational AI through orchestration, tools, and enterprise integrations to power Agentic AI across voice, chat, messaging, and agent assist use cases.
BPSCLMRGCBDRTWSG
2016201-1000 emp
500 Frank W Burr Blvd, Düsseldorf, North Rhine-Westphalia
$50 Million to 100 Million revenue
Software Development
NAICS 5112
1415•••••00
TECH STACK
Node.jsHubSpotHubSpot CMSZendeskCloudflareGoogle Tag Manager
NiCE Cognigy campaignconsultative3000 target
Companies like NiCE Cognigy — Software Development, 201-1000
“Cut service costs by 50% and resolve 80% of inquiries with Cognigy's AI agents — proven at scale with DHL's 30M inquiries and Frontier Airlines' 800k monthly conversations.”
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Companies 45
Decision-makers 24
Emails 20
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Companies like NiCE Cognigy — competitors and alternatives

CompanyWhat they doLocationSizeHiring
NiCE Cognigycognigy.com
NiCE Cognigy builds generative conversational AI agents for customer service, combining Generative and Conversational AI through oDüsseldorf, North Rhine-Westphalia201-1000
ALJTSS
Google is a technology company that builds products and open-source software to help create opportunities for everyone, with a staMountain View, California5000+
Microsoft Dynamics 365 Fraud Protectionmicrosoft.com
DDJMLS
Microsoft Dynamics 365 Fraud Protection is a fraud protection solution within the Microsoft Dynamics 365 platform, positioned to hSeattle, Washington5000+
DASCRF
IBM is a technology and consulting company that builds platforms embedding AI into core systems and workflows, modernizes applicatArmonk, New York5000+
VRSRBL
An Amazon FBA private label retailer sources or manufactures products, brands them under its own label, and sells them directly toSeattle, Washington201-1000
Salesforcesalesforce.com
LPAVKZ
Salesforce is a #1 AI CRM platform where humans with agents drive customer success together with AI, data, and Customer 360 apps oSan Francisco, California5000+
ESJBAH
Oracle is a global technology company that builds AI cloud infrastructure, applications, and industry-specific software. Its OCI pAustin, Texas5000+
Nuance Communicationsnuance.com
Nuance Communications is a conversational AI and ambient intelligence software company that builds generative AI solutions for heaBurlington, Massachusetts1001-5000
LivePersonliveperson.com
LivePerson (NASDAQ: LPSN) is a conversational AI platform that connects leading brands with consumers through its Conversational CNew York, New York1001-5000
Intercomintercom.com
Intercom is an AI-powered helpdesk platform that combines Fin, its natively integrated AI Agent, with a modern helpdesk workspace San Francisco, California1001-5000
Drift is a Conversational AI and buyer experience platform that helps B2B companies convert website visitors into pipeline throughBoston, Massachusetts201-1000
Zendesk is a B2B AI-powered customer service platform that helps companies manage customer interactions across support, sales, mar
ServiceNowservicenow.com
KMMLLB
ServiceNow (NYSE: NOW) is a cloud-based enterprise software platform that unifies people, processes, and systems across IT, CRM, sSanta Clara, California5000+
Freshworksfreshworks.com
MTLLEB
Freshworks Inc. (NASDAQ: FRSH) builds unified service software for the AI era, offering enterprise-grade customer experience (CX) San Mateo, California5000+
Messageasapmessageasap.com
Wilmington, North Carolina201-1000
sap.com is the homepage of SAP, a business software company whose scraped content references SAP Business Accelerator Hub — a plat
Atlassianatlassian.com
Atlassian builds collaboration software for software, IT, and business teams, with Jira Product Discovery offering prioritization
HubSpot is a leading agentic customer platform that provides marketing, sales, service, and website management software to help buCambridge, Massachusetts5000+
CrowdStrikecrowdstrike.com
CrowdStrike (Nasdaq: CRWD) is a global cybersecurity company that sells the CrowdStrike Falcon platform — a cloud-native, AI-powerRemote, California5000+
eBay for Businessebay.com
eBay is one of the world's largest online marketplaces, connecting buyers with individual and merchant listings across 190 countriSan Jose, California201-1000
Qualifiedqualified.com
Qualified is a B2B agentic marketing platform that pairs the Qualified platform with Piper the AI SDR Agent — an AI agent that engSan Francisco, California201-1000
Palo Alto Networkspaloaltonetworks.com
Palo Alto Networks is the global cybersecurity leader building the Prisma AIRS platform — AI-powered network security, AI-driven sSANTA CLARA, California5000+
Zoho is a 29+ year-old Indian business software company that sells an all-in-one suite of 55+ applications — including CRM, Mail,
Meta is a social technology company that enables people to connect, find communities, and grow businesses, with AI research spanniMenlo Park, California5000+
Accentureaccenture.com
Accenture is a global professional services firm providing management consulting, technology, and outsourcing services to help org
Help Scouthelpscout.com
Help Scout is a customer support platform that helps businesses manage support across all their support channels, serving 12,000+ Boston, Massachusetts201-1000
SentinelOnesentinelone.com
SentinelOne is the world's leading AI-powered cybersecurity platform, offering the Singularity™ platform that provides autonomous Mountain View, California1001-5000
ZoomInfozoominfo.com
ZoomInfo (NASDAQ: GTM) is a go-to-market platform that helps businesses find, acquire, and grow their customers through accurate, Vancouver, Washington1001-5000
Pipedrivepipedrive.com
Pipedrive is a CRM platform for sales teams that tracks deals, manages pipelines, and automates the sales process with AI and 500+New York, New York1001-5000
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Frequently asked questions about NiCE Cognigy

What does NiCE Cognigy do?

NiCE Cognigy builds generative conversational AI agents for customer service, combining Generative and Conversational AI through orchestration, tools, and enterprise integrations to power Agentic AI across voice, chat, messaging, and agent assist use cases.

Who are NiCE Cognigy's competitors?

Companies like NiCE Cognigy include Google, Microsoft Dynamics 365 Fraud Protection, IBM, Amazon, Salesforce. See the full list of 24 competitors and alternatives above.

How many employees does NiCE Cognigy have?

NiCE Cognigy has approximately 201-1000 employees and is in the Software Development industry.

Where is NiCE Cognigy headquartered?

NiCE Cognigy is headquartered in Düsseldorf, North Rhine-Westphalia.

What industry is NiCE Cognigy in?

NiCE Cognigy operates in the Software Development industry.

Who are the decision-makers at NiCE Cognigy?

Key decision-makers and buying contacts at NiCE Cognigy are listed above, including leaders across executive, finance, sales and operations.