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Cresta

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Cresta is a unified AI agent platform for enterprise contact centers that combines AI agents, AI-augmented human agent assistance, and conversation intelligence to transform customer experiences. Founded at Stanford's AI Lab in 2017 and backed by Sequoia, Greylock, and a16z, Cresta serves financial services, travel, and contact center operators — including Alaska Airlines, United Airlines, Cox, and Intuit — helping them lower cost-to-serve, increase revenue, and improve NPS.
CCJQRRAMDHSRXCDL
2017201-1000 emp
Sunnyvale, California
Software Development
NAICS 5112
TECH STACK
Amazon Web ServicesCloudflareGoogle Tag ManagerHubSpotSalesforceWebflowZendesk

Competitors 5

Cresta campaignconsultative3000 target
Companies like Cresta — Software Development, 201-1000
“Turn every customer conversation into a competitive advantage with the only unified platform for human and AI agents built for enterprise scale.”
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Companies 6
Decision-makers 17
Emails 17
Signals 0

Companies like Cresta — competitors and alternatives

CompanyWhat they doLocationSizeHiring
DMDHVM
 Cresta is a unified AI agent platform for enterprise contact centers that combines AI agents, AI-augmented human agent assistance,Sunnyvale, California201-1000—
LKSM
 Airin is an AI platform that scales expert resources — from contact center agents to solution engineers — by cloning the cognitivePark City, Utah1-10—
Second Naturesecondnature.ai
ASRZST
 Second Nature is an AI role-play training platform that lets sales, customer service, and other customer-facing teams practice reaNew York, New York51-200—
Abstraktabstrakt.ai
GRJOAS
 Abstrakt is a real-time call coaching platform for sales, customer service, and recruiting teams that guides agents live on calls,Phoenix, Arizona11-50—
FEWFAD
 Afiniti is an AI-native contact center company and the global leader in outcome orchestration, providing a unified AI decisioning ———
YourAnsweryouranswer.io
JSSHJH
 YourAnswer is a voice-enabled banking and e-commerce platform that provides interactive voice banking, intelligent virtual assistaPleasanton, California11-50—
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Frequently asked questions about Cresta

What does Cresta do?

Cresta is a unified AI agent platform for enterprise contact centers that combines AI agents, AI-augmented human agent assistance, and conversation intelligence to transform customer experiences. Founded at Stanford's AI Lab in 2017 and backed by Sequoia, Greylock, and a16z, Cresta serves financial services, travel, and contact center operators — including Alaska Airlines, United Airlines, Cox, and Intuit — helping them lower cost-to-serve, increase revenue, and improve NPS.

Who are Cresta's competitors?

Companies like Cresta include Airin, Second Nature, Abstrakt, Afiniti, YourAnswer. See the full list of 24 competitors and alternatives above.

How many employees does Cresta have?

Cresta has approximately 201-1000 employees and is in the Software Development industry.

Where is Cresta headquartered?

Cresta is headquartered in Sunnyvale, California.

What industry is Cresta in?

Cresta operates in the Software Development industry.

Who are the decision-makers at Cresta?

Key decision-makers and buying contacts at Cresta are listed above, including leaders across executive, finance, sales and operations.