Illuma

Illuma

Computer Software, 7700 Windrose Ave, Plano, Texas, 75024, United States, 11-50 Employees

illuma.cx

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phone no Phone Number: +19*********

Who is ILLUMA

Illuma is a Credit Union Service Organization (CUSO) and R&D company headquartered in Plano, Texas. We deliver real-time voice authentication and fraud prevention solutions for credit uni...

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industries-icon Industry: Computer Software

SIC SIC Code: 8731

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Illuma Org Chart and Mapping

Employees

Osvaldo Charles

Senior Software Engineer

Ryan Harmon

Senior Software Engineer

Suzan Holmes

Finance, HR, and Business Operations Manager

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Frequently Asked Questions Regarding Illuma

Answer: Illuma's headquarters are located at 7700 Windrose Ave, Plano, Texas, 75024, United States

Answer: Illuma's phone number is +19*********

Answer: Illuma's official website is https://illuma.cx

Answer: Illuma's revenue is Under $1 Million

Answer: Illuma's SIC: 8731

Answer: Illuma has 11-50 employees

Answer: Illuma is in Computer Software

Answer: Illuma contact info: Phone number: +19********* Website: https://illuma.cx

Answer: Illuma is a Credit Union Service Organization (CUSO) and R&D company headquartered in Plano, Texas. We deliver real-time voice authentication and fraud prevention solutions for credit unions and community banks through our flagship product, Illuma ShieldTM. Improving Caller Experience, Operational Efficiency, and Account Security With Illuma ShieldTM the authentication portion of the call is reduced by 80% or more as callers are identified by an AudioPrintTM using unique characteristics of their voice and device. - Illuma ShieldTM brings the brick-and-mortar experience to the contact center. Callers get a warm and personal interaction where they dont have to jump through hoops to prove who they are. - This system allows agents to reduce the part of the call that tends to cause the most frustration and delays, enabling them to help callers with their questions, concerns, and transactions faster. - Voice biometrics are far better for fraud prevention than even the most extensive security questions. Generating a false positive that misidentifies someone other than the account holder as a match is extremely difficult. Frictionless Authentication from the Start Our passive voice authentication system works seamlessly in the background. - Deployment takes weeks, not months - More than 95% of those invited to enroll say, Yes! - 100% of agents say the system is easy to use Bringing Big Bank Technology to Community Financial Institutions on a Budget Credit unions and community banks that want to be ahead of the curve with FinTech partner with Illuma Labs to deploy state-of-the-art technology that features the latest in voice biometrics, AI, and Machine Learning. Illuma ShieldTM has been showcased at multiple premier FinTech events such as FinovateSpring and FinovateFall and won Best in Show at VentureTech 2019. Illuma Labs is the exclusive provider for CUNA Strategic Services and has industry endorsements in 34 U.S. states.

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