A Customizable Chat Solution

GO Chat is a user-friendly and easily customizable chat solution that seamlessly integrates with your website, offering effortless enablement through GO Flow. Once GO Flow is set up on your website, there's no further need for the technical team to get involved. All settings are managed in the CIENCE platform, and marketing, sales, or operations teams can simply enable GO Chat and modify its appearance within the admin panel.

Key Features:

  • GO Flow Integration: With GO Flow set up on your website, enabling GO Chat is just a click away for authorized users.
  • Customizable Interface: Personalize the chat's appearance to reflect your brand's colors, design, and logo, all through the user-friendly admin panel.
  • User Role Access: Assign specific user roles to limit agents to communication tasks while allowing others to manage settings and appearance.
  • Brand-aligned Content: Customize the chat content to align with your company's messaging and voice, creating a unique and consistent customer experience across all touchpoints.

With GO Chat powered by GO Flow, your technical team can enjoy a hassle-free setup, while marketing, sales, and operations teams can effortlessly manage a branded, engaging chat solution that enhances user experience and supports your business efforts.