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CommunityWFM

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CommunityWFM (formerly WFMSG) is a workforce management software company founded in 2005 that provides forecasting and scheduling software for contact center agents, with an Essentials edition built for small and medium-sized contact centers.
CJMDPSBKDBDGSG
200511-50 emp
Richardson, Texas
Software Development
NAICS 5112
1877•••••70
TECH STACK
CloudflareGoogle AnalyticsGoogle Tag ManagerHSTSHTTP/3HubSpotHubSpot CMSHubSpot CMS HubLinkedin AdsZendeskjQuery
CommunityWFM campaignconsultative3000 target
Companies like CommunityWFM — Software Development, 11-50
“Cut scheduling hours and overtime costs with WFM software that keeps forecasts within 1% of actual demand.”
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Companies 33
Decision-makers 36
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Companies like CommunityWFM — competitors and alternatives

CompanyWhat they doLocationSizeHiring
CommunityWFMcommunitywfm.com
MDBKCJ
CommunityWFM (formerly WFMSG) is a workforce management software company founded in 2005 that provides forecasting and scheduling Richardson, Texas11-50
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NiCE is an enterprise AI platform that powers 20B+ customer interactions a year for organizations in 150+ countries, delivering coHoboken, New Jersey5000+
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Verint is a data and AI-powered customer engagement platform that helps contact centers and broader customer experience teams autoMelville, New York1001-5000
Calabriocalabrio.com
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Calabrio (now Verint) is a workforce engagement management and contact center intelligence vendor whose AI-driven Calabrio ONE suiMinneapolis, Minnesota201-1000
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Aspect is a workforce optimization platform for modern contact centers, offering AI-powered forecasting, dynamic scheduling, real-Boulder, Colorado201-1000
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Genesys is a B2B AI-powered customer experience platform that helps organizations orchestrate human and AI workforce interactions Menlo Park, California5000+
Five9 is a cloud-native contact center platform (CCaaS) that delivers AI-powered customer experience (CX) solutions, combining humSan Ramon, California1001-5000
Intradiemintradiem.com
BPBJGD
Intradiem is the leader in Dynamic Workforce Orchestration — real-time workforce automation software for large, structured teams iMarietta, Georgia201-1000
Monet Jewelrymonet.com
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monet.com is currently unable to provide a shopping experience for the country being accessed and is temporarily unavailable due tMonett, Missouri1-10
Pegasystemspegasystems.com
Pegasystems (NASDAQ: PEGA) provides a low-code platform with AI-powered decisioning and workflow automation that helps leading orgWaltham, Massachusetts201-1000
Workforceworkforce.com
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Workforce.com is a workforce management software platform built for shift and hourly workforces, combining scheduling, time & atteChicago, Illinois51-200
Talentsofttalentsoft.com
Talentsoft.com is the French-language homepage of Cegid HR, a modular, mid-market HR software suite (SIRH) that combines core HR,
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Skedulo is a Deskless Productivity Cloud platform that helps organizations schedule, manage, engage, and analyze their deskless woSan Francisco, California51-200
Talkdesktalkdesk.com
CZDREM
Talkdesk builds Customer Experience Automation (CXA) — a platform of autonomous, multi-agent AI that orchestrates the full customeSan Francisco, California1001-5000
LHDURE
UKG is a workforce operating platform that combines workforce insights with people-first AI to help organizations manage their worWhitehouse, Texas5000+
RingCentralringcentral.com
RingCentral (NYSE: RNG) is a global AI-powered business communications platform that combines business phone, SMS, contact center,Belmont, California5000+
Workday is a unified AI platform for work that unifies HR, Finance, IT, and Legal on one platform, powered by Sana from Workday—AIPleasanton, California5000+
Zendesk is a B2B AI-powered customer service platform that helps companies manage customer interactions across support, sales, mar
Service Nowservice-now.com
Avaya is a critical communications infrastructure and contact center software company that provides cloud communications, contact Morristown, New Jersey5000+
Oracle is a global technology company that builds AI cloud infrastructure, applications, and industry-specific software. Its OCI pAustin, Texas5000+
8x8 (NASDAQ: EGHT) is a communications platform company that connects people and organizations through the 8x8 Platform for CX, whCampbell, California1001-5000
sap.com is the homepage of SAP, a business software company whose scraped content references SAP Business Accelerator Hub — a plat
IBM is a technology and consulting company that builds platforms embedding AI into core systems and workflows, modernizes applicatArmonk, New York5000+
ADP is a global payroll and HR services company founded in 1949, serving over one million companies across 140 countries with payrRoseland, New Jersey5000+
Freshworksfreshworks.com
Freshworks Inc. (NASDAQ: FRSH) builds unified service software for the AI era, offering enterprise-grade customer experience (CX) San Mateo, California5000+
Twilio is a Customer Engagement Platform (CEP) that enables companies to build direct, personalized customer relationships throughSan Francisco, California5000+
Namely is an all-in-one HCM platform combining core HR, payroll, time-tracking, and benefits administration with managed services Chandler, Arizona51-200
Ceridian LifeWorksceridian.com
Ceridian (dayforce.com) is a global provider of workplace effectiveness services and an AI-powered people platform called DayforceMinneapolis, Minnesota11-50
Qualtricsqualtrics.com
Qualtrics is an experience management software platform that helps organizations collect, analyze, and act on customer, employee, Provo, Washington5000+
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CommunityWFM (formerly WFMSG) is a workforce management software company founded in 2005 that provides forecasting and scheduling software for contact center agents, with an Essent
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24 companies
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Frequently asked questions about CommunityWFM

What does CommunityWFM do?

CommunityWFM (formerly WFMSG) is a workforce management software company founded in 2005 that provides forecasting and scheduling software for contact center agents, with an Essentials edition built for small and medium-sized contact centers.

Who are CommunityWFM's competitors?

Companies like CommunityWFM include NiCE, Verint, Calabrio, Aspect, Genesys. See the full list of 24 competitors and alternatives above.

How many employees does CommunityWFM have?

CommunityWFM has approximately 11-50 employees and is in the Software Development industry.

Where is CommunityWFM headquartered?

CommunityWFM is headquartered in Richardson, Texas.

What industry is CommunityWFM in?

CommunityWFM operates in the Software Development industry.

Who are the decision-makers at CommunityWFM?

Key decision-makers and buying contacts at CommunityWFM are listed above, including leaders across executive, finance, sales and operations.