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Enghouse Interactive

enghouseinteractive.com
Enghouse Interactive is a contact center and customer experience software vendor that builds AI-powered contact center platforms, including generative AI, conversational intelligence, and agent assist tools for customer service operations.
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Companies like Enghouseinteractive
“Focus on replacing fragmented legacy service tools with a unified AI-enabled CX stack that reduces handle time, improves containment and QA, and upgrades customer experience across channels.”
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Companies like Enghouse Interactive — competitors and alternatives

CompanyWhat they doLocationSizeHiring
Enghouse Interactiveenghouseinteractive.com
THJSBH
Enghouse Interactive is a contact center and customer experience software vendor that builds AI-powered contact center platforms,
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Genesys is a B2B AI-powered customer experience platform that helps organizations orchestrate human and AI workforce interactions Menlo Park, California5000+
DCPMRV
Avaya is a critical communications infrastructure and contact center software company that provides cloud communications, contact Morristown, New Jersey5000+
JWACAS
NiCE is an enterprise AI platform that powers 20B+ customer interactions a year for organizations in 150+ countries, delivering coHoboken, New Jersey5000+
Five9 is a cloud-native contact center platform (CCaaS) that delivers AI-powered customer experience (CX) solutions, combining humSan Ramon, California1001-5000
Talkdesktalkdesk.com
EMKPCA
Talkdesk builds Customer Experience Automation (CXA) — a platform of autonomous, multi-agent AI that orchestrates the full customeSan Francisco, California1001-5000
8x8 (NASDAQ: EGHT) is a communications platform company that connects people and organizations through the 8x8 Platform for CX, whCampbell, California1001-5000
Freshworksfreshworks.com
MAMTJC
Freshworks Inc. (NASDAQ: FRSH) builds unified service software for the AI era, offering enterprise-grade customer experience (CX) San Mateo, California5000+
Zendesk is a B2B AI-powered customer service platform that helps companies manage customer interactions across support, sales, mar
CallMinercallminer.com
DOMHLG
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation, capturing and analWaltham, Massachusetts201-1000
Intradiemintradiem.com
KDMGND
Intradiem is the leader in Dynamic Workforce Orchestration — real-time workforce automation software for large, structured teams iMarietta, Georgia201-1000
Bright Patternbrightpattern.com
APSSAL
Bright Pattern is an AI-powered omnichannel contact center platform that combines ACD, AI, and WFM into one native platform, helpiSouth San Francisco, California51-200
RingCentralringcentral.com
DGJCKK
RingCentral (NYSE: RNG) is a global AI-powered business communications platform that combines business phone, SMS, contact center,Belmont, California5000+
EVWHDA
Twilio is a Customer Engagement Platform (CEP) that enables companies to build direct, personalized customer relationships throughSan Francisco, California5000+
Mitel is a global provider of unified communications and collaboration software, delivering voice, messaging, and video solutions
Nexmo provides SMS and Voice APIs that enable applications and enterprises to connect to their customers through innovative communHolmdel, New Jersey51-200
Cisco is a worldwide technology company that has securely connected the world for more than 40 years, now delivering AI-powered soSan Jose, California5000+
Intercomintercom.com
Intercom is an AI-powered helpdesk platform that combines Fin, its natively integrated AI Agent, with a modern helpdesk workspace San Francisco, California1001-5000
Salesforcesalesforce.com
Salesforce is a #1 AI CRM platform where humans with agents drive customer success together with AI, data, and Customer 360 apps oSan Francisco, California5000+
Aircallaircall.io
Aircall is an AI-powered customer communications platform that combines a cloud phone system with AI assistants and AI agents to hNew York, New York201-1000
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Enghouse Interactive is a contact center and customer experience software vendor that builds AI-powered contact center platforms, including generative AI, conversational intelligen
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Frequently asked questions about Enghouse Interactive

What does Enghouse Interactive do?

Enghouse Interactive is a contact center and customer experience software vendor that builds AI-powered contact center platforms, including generative AI, conversational intelligence, and agent assist tools for customer service operations.

Who are Enghouse Interactive's competitors?

Companies like Enghouse Interactive include Genesys, Avaya, NiCE, Five9, Talkdesk. See the full list of 24 competitors and alternatives above.

Who are the decision-makers at Enghouse Interactive?

Key decision-makers and buying contacts at Enghouse Interactive are listed above, including leaders across executive, finance, sales and operations.