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| Company | What they do | Location | Size | Hiring |
|---|---|---|---|---|
Pointelpointel.com |
Pointel is a Genesys-certified contact center solutions provider based in Edison, New Jersey, that builds and optimizes contact ce | Edison, New Jersey | 51-200 | — |
Genesysgenesys.com  DN DR CD |
Genesys is a B2B AI-powered customer experience platform that helps organizations orchestrate human and AI workforce interactions | Menlo Park, California | 5000+ | — |
Avayaavaya.com  DGMIJB |
Avaya is a critical communications infrastructure and contact center software company that provides cloud communications, contact | Morristown, New Jersey | 5000+ | — |
NiCEnice.com JW  SD DS |
NiCE is an enterprise AI platform that powers 20B+ customer interactions a year for organizations in 150+ countries, delivering co | Hoboken, New Jersey | 5000+ | — |
Five9five9.com |
Five9 is a cloud-native contact center platform (CCaaS) that delivers AI-powered customer experience (CX) solutions, combining hum | San Ramon, California | 1001-5000 | — |
Talkdesktalkdesk.com  KPDG TY |
Talkdesk builds Customer Experience Automation (CXA) — a platform of autonomous, multi-agent AI that orchestrates the full custome | San Francisco, California | 1001-5000 | — |
8x88x8.com |
8x8 (NASDAQ: EGHT) is a communications platform company that connects people and organizations through the 8x8 Platform for CX, wh | Campbell, California | 1001-5000 | — |
RingCentralringcentral.com  AW AV DR |
RingCentral (NYSE: RNG) is a global AI-powered business communications platform that combines business phone, SMS, contact center, | Belmont, California | 5000+ | — |
Freshworksfreshworks.com MKJB  MT |
Freshworks Inc. (NASDAQ: FRSH) builds unified service software for the AI era, offering enterprise-grade customer experience (CX) | San Mateo, California | 5000+ | — |
Alvariaalvaria.com J"DFJL |
Alvaria is a global enterprise contact center and proactive outreach orchestration platform built on the 2021 merger of Noble Syst | Atlanta, Georgia | 201-1000 | — |
Intradiemintradiem.com  AG LS JD |
Intradiem is the leader in Dynamic Workforce Orchestration — real-time workforce automation software for large, structured teams i | Marietta, Georgia | 201-1000 | — |
Aspectaspect.com  LK AMTG |
Aspect is a workforce optimization platform for modern contact centers, offering AI-powered forecasting, dynamic scheduling, real- | Boulder, Colorado | 201-1000 | — |
Windstream Enterprisewindstreamenterprise.com CC  PMEL |
Windstream Enterprise is a U.S. telecommunications provider that collaborates with businesses to drive digital transformation thro | Rye Brook, New York | 201-1000 | — |
Nexogynexogy.com |
Nexogy is a telecommunications company based in Coral Gables, Florida, founded in 1999, that provides digital telephone service ov | Coral Gables, Florida | 11-50 | — |
Callcapcallcap.com |
Callcap is a call tracking and monitoring solution for companies that want to measure marketing effectiveness and improve staff pe | Wichita, Kansas | 11-50 | — |
Zendeskzendesk.com |
Zendesk is a B2B AI-powered customer service platform that helps companies manage customer interactions across support, sales, mar | — | — | — |
Ciscocisco.com |
Cisco is a worldwide technology company that has securely connected the world for more than 40 years, now delivering AI-powered so | San Jose, California | 5000+ | — |
Salesforcesalesforce.com |
Salesforce is a #1 AI CRM platform where humans with agents drive customer success together with AI, data, and Customer 360 apps o | San Francisco, California | 5000+ | — |
Zoomzoom.us |
Zoom is a video conferencing and online meetings platform offering video conferencing, web conferencing, online meetings, and scre | San Jose, California | 1-10 | — |
Zohozoho.com |
Zoho is a 29+ year-old Indian business software company that sells an all-in-one suite of 55+ applications — including CRM, Mail, | — | — | — |
Verintverint.com |
Verint is a data and AI-powered customer engagement platform that helps contact centers and broader customer experience teams auto | Melville, New York | 1001-5000 | — |
Mitelmitel.com |
Mitel is a global provider of unified communications and collaboration software, delivering voice, messaging, and video solutions | — | — | — |
HubSpothubspot.com |
HubSpot is a leading agentic customer platform that provides marketing, sales, service, and website management software to help bu | Cambridge, Massachusetts | 5000+ | — |
Dialpaddialpad.com |
Dialpad is an AI-native communications platform that combines contact center software with agentic AI to turn customer conversatio | San Ramon, California | 1001-5000 | — |
Twiliotwilio.com |
Twilio is a Customer Engagement Platform (CEP) that enables companies to build direct, personalized customer relationships through | San Francisco, California | 5000+ | — |
ServiceNowservicenow.com |
ServiceNow (NYSE: NOW) is a cloud-based enterprise software platform that unifies people, processes, and systems across IT, CRM, s | Santa Clara, California | 5000+ | — |
Vonagevonage.com |
Vonage is a cloud communications platform provider that delivers unified communications, contact center solutions, and programmabl | Holmdel, New Jersey | 1001-5000 | — |
Calabriocalabrio.com |
Calabrio (now Verint) is a workforce engagement management and contact center intelligence vendor whose AI-driven Calabrio ONE sui | Minneapolis, Minnesota | 201-1000 | — |
Intercomintercom.com |
Intercom is an AI-powered helpdesk platform that combines Fin, its natively integrated AI Agent, with a modern helpdesk workspace | San Francisco, California | 1001-5000 | — |
GoTogoto.com |
GoTo is a cloud communications and IT company that provides secure, AI-enabled communications products—GoTo Connect, GoTo Webinar, | Boston, Massachusetts | 1001-5000 | — |
| Run live for more | ||||
Pointel is a Genesys-certified contact center solutions provider based in Edison, New Jersey, that builds and optimizes contact center technology for Fortune 500 companies. The company delivers Genesys implementation services, pre-packaged Genesys Adapters for CRM and CX platforms (Salesforce, Oracle CX Cloud), and flagship products including CCaaSSync backup infrastructure and Dynamic Contact Center Manager.
Companies like Pointel include Genesys, Avaya, NiCE, Five9, Talkdesk. See the full list of 24 competitors and alternatives above.
Pointel has approximately 51-200 employees and is in the Information Technology and Services industry.
Pointel is headquartered in Edison, New Jersey.
Pointel operates in the Information Technology and Services industry.
Key decision-makers and buying contacts at Pointel are listed above, including leaders across executive, finance, sales and operations.