Account Manager

United States

About Us

 

CIENCE Technologies is a Top B2B Lead Generation Services Firm with its headquarters in San Francisco and six more offices worldwide. Recognized in 2020 by the Financial Times and Inc. Magazine as one of the fastest-growing US companies. We believe that everything is possible with the right team and mindset. We grow and provide growth for companies like Microsoft, Google, Okta, and Uber.

CIENCE stands for transparency and respect, along with the fun every step of the way!

Responsibilities:
  • Collaborating with internal departments to facilitate client need fulfillment
  • Overseeing and managing the strategic aspects of client engagements
  • Ensuring the CIENCE team is delivering high-level service for clients
  • Advising and course-correcting where necessary for both clients & internal teams
  • Communicating with clients to understand their needs
  • Building relationships with clients based on trust and respect
  • Developing and maintaining long-term relationships with accounts
  • Collecting and analyzing data to help inform go-forward strategies
  • Identify opportunities to grow business with existing clients
  • Owning contract continuation and expansion
Our Ideal Candidate:
Our ideal candidates will be team players that have strong business/sales acumen and possess a deft touch. They are able to communicate efficiently and effectively with both their clients as well as their colleagues. They will understand that going the extra mile is not the exception but rather the norm. He/she will have 2 - 5 years of experience as an Account Manager/Client Services/Customer Success or similar role and possess the following traits:
  • Empathetic: Deeply understands the goals, drivers, and needs of others;
  • Team Player: Looks out for the team; collaborative;
  • Responsible: Takes responsibility for their actions and outcomes; is accountable to others;
  • Good communicator: Writes and speaks for impact; confirms that the other side has the same understanding;
  • Great listener: Active listener, makes sure the other side feels heard;
  • Asks meaningful questions: Deep questions designed to elicit insight and emotion, not just surface-level content, genuinely wants to learn and better understand things;
  • Problem Solver: Hustles to find a solution; willing to roll up their sleeves to get the job done;
  • Emotionally Intelligent: Has the capacity to be aware of, control, and express their emotions, and to handle interpersonal relationships judiciously and empathetically;
  • Strong Work Ethic: Has a track record of success/promotion; Clients and colleagues alike sing their praises; Is continually hungry to achieve/succeed.
What we offer:
  • A challenging environment filled with support and growth
  • Strong career growth opportunities in a company that just landed at #793 on Inc. 5,000 2020 list
  • A friendly and supportive team environment
  • Competitive health benefits
Job Type: Full-time
To apply, contact us -- career@cience.com

Apply now

Offices

We are a global company and support over 10
languages internationally
North America

CIENCE HQ
Denver
1624 Market St Ste 226 #99737 Denver, Colorado 80202-1559

Lexington
Lexington Office 110 W. Vine St Suite 518 & 519 Lexington, KY 40507

San Diego
The Bluebird Building 646 Valley Ave. Solana Beach, CA 92075

San Francisco
548 Market St #99737 San Francisco, CA 94104

Mexico
Av. de las Américas, 1254 Country Club, 44610
Guadalajara, Jal.

South America

Brazil
Av. Dr. José Bonifácio Coutinho Nogueira, 150 – Térreo – Jardim Madalena, Campinas, Brazil

Europe

Kyiv
Saksahanskoho St., 37-K
Kyiv, Ukraine, 01333

Berlin
Potsdamer Platz - Kemperplatz 1 Berlin, BE 10785

Asia

Manila
11th Floor, SM Aura Business Tower, 26th St., McKinley Parkway, Bonifacio Global City, Taguig, Metro Manila, Philippines

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