eCommerce

Marketplace Valet Case Study

· Updated April 1, 2026 · By David Dulany
Key Takeaways

Marketplace Valet achieved growing month-over-month scheduled meetings through CIENCE-managed outbound campaigns. In the first month alone, CIENCE secured meetings with decision-makers at a publicly traded household electronics company. Multi-touchpoint outreach — email, phone, LinkedIn, and landing pages — freed the Marketplace Valet team to focus on business strategy while CIENCE handled all prospecting.

From Justin W. Boggs, Co-Founder & Chief Revenue Officer: "CIENCE Technologies has certainly built a machine around the lead generation process."

marketplace-valet-logo

Sales Development

How CIENCE Generates Leads and Orchestrates Outbound Marketing Campaigns For Marketplace Valet

About Marketplace Valet

Marketplace Valet helps brands simplify the process of selling their products on multiple online marketplaces. They handle the entire process for brands from A to Z. Their fulfillment and listing management systems allow brands to focus on product development and brand building while Marketplace Valet focuses on selling. 

Consumers purchasing from Marketplace Valet have the peace of mind that their fulfillment and customer service needs are being handled by a professional marketplace seller with over 13 years of direct to consumer fulfillment experience.

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Justin W. Boggs

Co-Founder & Chief Revenue Officer

Industry

eCommerce

Website

marketplacevalet.com

Challenges & Scope

ICP: Consumer Product Companies, National/Global Brands,  Consumer Packaged Goods (CPG) Brands, and eCommerce Companies.

Product:  Fulfillment and Listing Management Systems

CIENCE Technologies coordinates the lead generation efforts for Marketplace Valet. After researching appropriate industries and clients, they conduct orchestrated outbound marketing campaigns.

Marketplace Valet — industry scene

Why CIENCE

CIENCE Technologies has certainly built a machine around the lead generation process.” – Justin W. Boggs, Co-Founder & Chief Revenue Officer

Marketplace Valet sought an effective means to connect with the right decision-makers at large companies selling consumer products. They found it difficult to contact individuals responsible for marketplace sales and wanted to find a service provider that could readily identify qualified prospects and set meetings.

Additionally, Marketplace Valet was looking to save their sales staff the time and resources typically invested in scouting and prospecting. “After thorough research into several companies providing these types of services,” says Justin W. Boggs, “I decided to go with CIENCE because of their great online reviews and what I perceived to be a reasonable price for all of the services provided.

CIENCE was responsible for gathering and filtering data for weekly outreach, including email marketing, outbound phone calls, LinkedIn messaging, and landing page placement. “CIENCE is a full-service provider,” says Boggs. “I don’t think I had a single weekly call with them that didn’t include at least four team members.

Results

During the first month of engagement with CIENCE, Marketplace Valet was able to schedule two meetings, including one with a large, publicly-traded household electronics company. “This really set the tone for the rest of the project,” says Justin W. Boggs, Co-Founder & Chief Revenue Officer. “This was exactly the type of lead that I was hoping to get in touch with. And I can confirm that the key decision-makers were all on the line, and everyone clearly understood why the call was scheduled.

Each passing month of the campaign generated a higher number of scheduled meetings than the prior. “I would attribute this to the multi-touchpoint efforts from CIENCE and the number of follow-ups,” says Boggs. “For the duration of the campaign, I was able to shift my focus to other business strategy initiatives at my company, while CIENCE took on the burden of lead generation and prospecting for me.

Frequently Asked Questions

What results did Marketplace Valet achieve with CIENCE?

Marketplace Valet booked meetings with qualified decision-makers starting in their very first month of engagement with CIENCE. Each subsequent month produced a higher number of scheduled meetings than the month before, driven by CIENCE’s multi-touchpoint outbound approach.

What type of meetings did CIENCE book for Marketplace Valet?

Marketplace Valet team using graph8 platform

CIENCE secured meetings with senior decision-makers at large consumer product companies, including a publicly traded household electronics brand in the very first month. Justin W. Boggs confirmed that key decision-makers were on every call and clearly understood the purpose of each meeting.

How did CIENCE run outbound campaigns for Marketplace Valet?

CIENCE coordinated full outbound campaigns using email marketing, outbound phone calls, LinkedIn messaging, and landing page placement. The team researched and filtered prospect data weekly and staffed at least four team members on every client call throughout the engagement.

Why did Marketplace Valet choose CIENCE for lead generation?

Marketplace Valet selected CIENCE after researching multiple providers, citing strong online reviews and competitive pricing for the breadth of services offered. They needed a partner who could identify qualified prospects among large consumer product brands and set meetings with the right decision-makers without consuming internal sales resources.

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What happened since at CIENCE

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Since this case study was published, CIENCE's SDR model has changed significantly. SDR services are now offered through the SDR Marketplace — a transparent, no-markup model. There's no management fee on top of SDR compensation. Organizations can hire and onboard vetted SDRs through CIENCE, then take full ownership of those reps at any time without fees or lock-in. SDRs are set up in the graph8 Platform ($499/month) from day one, so the full automation stack is already in place when they start.

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