Turn Prospects to Profit with Expert Inbound SDR Services

Our dedicated team of sales experts ensures that every inbound lead receives prompt and effective follow-up, seamlessly transforming MQLs into SQLs. We set high-quality appointments for your sales team, maximizing conversion rates and driving revenue growth.

Expert Inbound SDR Services
Inbound SDRs People, Process, and Technology

The Power of CIENCE’s Inbound SDRs: People, Process, and Technology

CIENCE is known for its People-as-a-Service model, combining skilled SDRs, refined processes, and an advanced technology to deliver exceptional inbound sales development services.

Our CIENCE-tific approach to qualifying inbound leads and setting appointments ensures a streamlined and effective process.

Why Choose CIENCE for
Inbound SDR Services?

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Human + AI-Driven Inbound SDR Services

Our cutting-edge AI SDR agents work seamlessly with our human SDRs to create an efficient and scalable inbound process. AI handles routine activities while our experienced SDRs focus on nurturing leads and providing personalized engagement.

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High-Quality
Appointments

Our AI agents qualify leads swiftly, while human SDRs ensure each prospect is thoroughly vetted and ready for your sales team, resulting in well-qualified appointments.

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Cost-Effective

Solutions

Reduce overhead and operational costs with our efficient combination of AI and human-powered inbound SDR services.

Scalable Operations

Scalable Operations

Easily scale your inbound SDR operations to match business growth, with the flexibility to handle fluctuating lead volumes.

Skilled Inbound SDRs

Skilled Inbound SDRs

Certified and trained to handle complex sales processes, our SDRs ensure that every lead is treated with precision and care.

Advanced Technology

Advanced Technology

We leverage AI, machine learning, and advanced analytics to support SDR activities, ensuring no lead is overlooked and maximizing efficiency.

Inbound SDR-as-a-Service for Seamless Lead Conversion

CIENCE offers unparalleled inbound SDR services designed to streamline your lead conversion process. Our approach integrates expert human SDRs and cutting-edge AI technology, ensuring that every lead is handled with precision and care.

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MQL Inbounds
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Appointments Set MoM
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The CIENCE-tific Approach to
Qualifying Inbound Leads and
Setting Appointments

Lead Intake and Assessment

Lead Intake and Assessment

  • AI-Powered Lead Analysis Our AI SDR agents assess incoming leads in real-time, gathering information from CRM tools, social media, events, and other sources. This helps to quickly identify leads that match your Ideal Customer Profile (ICP).
  • Human Expertise Validation Once leads are analyzed, our skilled SDRs review them to ensure accuracy and validate their potential.
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Defining Qualification Criteria

  • Collaborative Criteria Definition Together, we define the criteria that make a lead eligible for your offerings, including organization size, region, and specific requirements.
  • AI and Human Collaboration AI agents use these criteria to filter leads quickly, while human SDRs add strategic insights for deeper qualification.
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Ongoing Lead Nurturing

  • AI Automation for Timely Follow-Ups AI agents conduct follow-ups with prospects who require more time, keeping them engaged and informed until they are ready to proceed.
  • Human SDR Engagement Human SDRs step in to nurture promising leads further, providing detailed product information and building relationships to ensure conversion readiness.
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Lead Qualification and Scheduling

  • AI Qualification AssistanceAI SDRs ask qualifying questions to assess lead suitability, allowing rapid filtering based on your specific needs.
  • In-Depth Human Qualification Human SDRs engage in more detailed discussions with qualified leads, addressing their needs and pain points to determine if they are ready for a sales meeting.
  • AI-Managed Appointment Scheduling AI SDR agents handle the back-and-forth of scheduling, ensuring meetings are booked efficiently. Reminders and confirmations are automated to provide a seamless experience.
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Structured Messaging and Initial Engagement

  • AI-Driven Initial Engagement Our AI SDR agents initiate personalized contact with inbound leads through email or voice, providing immediate responses and collecting essential information.
  • Human SDR Follow-UpAfter initial contact, human SDRs continue the conversation, nurturing the lead with customized messaging and ensuring a personalized touch that resonates with your prospects.
Discover the CIENCE Advantage

Discover the CIENCE Advantage

  • Timely Follow-Up Our AI SDR agents respond to inbound inquiries within seconds, ensuring no lead goes unnoticed.
  • Expert Qualification Our SDRs use best practices and refined methodologies to qualify leads and schedule high-quality appointments.
  • Enhanced Customer Journey Provide a seamless and engaging experience for your prospects with AI and human SDRs working in tandem.
  • Lead Analysis Understand how leads are coming in, and use AI to define and refine qualification criteria.
  • Structured Messaging Develop tailored messaging that resonates with inbound leads, ensuring a smooth journey from inquiry to appointment.

Your Sales Force Should Be Selling, Not Qualifying Inbound Leads

Expecting the sales team to follow-up properly with every Marketing Qualified Lead (MQL) can lead to:

Inconsistent
Lead Flow

Filling calendars with sporadic appointments.

Marketing-Sales
Disconnect

Creating mistrust between sales and marketing teams.

Poor Response
Times

Providing inconsistent or delayed responses, frustrating potential customers.

With CIENCE, these challenges are solved. Our expert inbound SDR services ensure that every lead is nurtured and qualified, allowing your sales force to focus on closing deals and driving growth.

FAQs

1
What qualifications do CIENCE's Inbound SDRs hold?
2
How are language skills assessed for CIENCE’s SDRs?
3
What kind of training do CIENCE's SDRs receive?
4
How do CIENCE’s Inbound SDRs ensure high-quality lead engagement?
5
How is quality assurance managed for CIENCE's SDR teams?
6
How does CIENCE track and report on SDR activities?
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What makes CIENCE’s Inbound SDR services different from other providers?
What qualifications do CIENCE's Inbound SDRs hold?
Each Inbound SDR possesses Inbound Marketing Certification and many also specialize in Sales Enablement, Email Marketing, and Sales Development.
How are language skills assessed for CIENCE’s SDRs?
All SDRs undergo rigorous language assessments including but not limited to CERF, IELTS, PTE, and other recognized tests to ensure high proficiency.
What kind of training do CIENCE's SDRs receive?
Our model includes company-wide, specific skill-set training related to minimizing customer response time, creating optimal messaging, understanding demand generation strategies, prospect psychology, and account-based methodologies.
How do CIENCE’s Inbound SDRs ensure high-quality lead engagement?
Each Inbound SDR is guaranteed to deliver the right messages, ask the proper qualifying questions, and engage leads with the power of our new-to-the-world sales orchestration platform to ensure all activities are executed and optimized to produce the best results for our clients.
How is quality assurance managed for CIENCE's SDR teams?
All CIENCE dedicated SDR Teams are managed at both Department and Customer Success levels, providing quality assurance across activities, tasks, and work done on your behalf.
How does CIENCE track and report on SDR activities?
All activities are tracked and reported in real-time using the CIENCE Platform and Dashboard to help uncover previously hidden patterns to gain competitive edges in messaging and lead qualification. Weekly update calls inform, then provide opportunities for collaboration and iterate on best practices and strategies.
What makes CIENCE’s Inbound SDR services different from other providers?
CIENCE combines skilled SDRs, refined processes, and an advanced platform to deliver exceptional results. Our unique People-as-a-Service model ensures that you receive the best talent, supported by cutting-edge technology and proven methodologies.

Ready to get started?

Contact us today to learn how CIENCE's inbound SDR services can power your
growth and deliver high-quality appointments to your sales team.