Turn Prospects to Profit with Expert Inbound SDR Services

With the CIENCE Talent Cloud on graph8, inbound leads never go to waste. Our SDRs ensure every MQL gets fast, effective follow-up and is nurtured into a qualified SQL. The result: more booked meetings, higher conversion rates, and measurable revenue growth.

Expert Inbound SDR Services
Inbound SDRs People, Process, and Technology

The Power of CIENCE’s Inbound SDRs: People, Process, and Technology

The CIENCE Talent Cloud on graph8 combines skilled SDRs, refined playbooks, and advanced automation into one seamless system. Each SDR is sourced through our platform, trained with graph8's mock call modules, and supported by orchestration tools that ensure consistent, high-quality inbound follow-up.

Our proven approach to qualifying inbound leads and setting appointments delivers a streamlined process—turning marketing interest into sales-ready opportunities with speed, precision, and scale.

Why Choose CIENCE for
Inbound SDR Services?

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Human + AI-Driven Inbound SDR Services

Our cutting-edge AI SDR agents work seamlessly with our human SDRs to create an efficient and scalable inbound process. AI handles routine activities while our experienced SDRs focus on nurturing leads and providing personalized engagement.

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High-Quality
Appointments

Our AI agents qualify leads swiftly, while human SDRs ensure each prospect is thoroughly vetted and ready for your sales team, resulting in well-qualified appointments.

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Cost-Effective
Solutions

Reduce overhead and operational costs with our efficient combination of AI and human-powered inbound SDR services.

Scalable Operations

Scalable Operations

Easily scale your inbound SDR operations to match business growth, with the flexibility to handle fluctuating lead volumes.

Skilled Inbound SDRs

Skilled Inbound SDRs

Certified and trained to handle complex sales processes, our SDRs ensure that every lead is treated with precision and care.

Advanced Technology

Advanced Technology

We leverage AI, machine learning, and advanced analytics to support SDR activities, ensuring no lead is overlooked and maximizing efficiency.

Inbound SDR-as-a-Service for Seamless Lead Conversion

CIENCE offers unparalleled inbound SDR services designed to streamline your lead conversion process. Our approach integrates expert human SDRs and cutting-edge AI technology, ensuring that every lead is handled with precision and care.

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MQL Inbounds
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The CIENCE-tific Approach to
Qualifying Inbound Leads and
Setting Appointments

Lead Intake and Assessment

Lead Intake and Assessment

  • AI-Powered Lead Analysis Our AI SDR agents assess incoming leads in real-time, gathering information from CRM tools, social media, events, and other sources. This helps to quickly identify leads that match your Ideal Customer Profile (ICP).
  • Human Expertise Validation Once leads are analyzed, our skilled SDRs review them to ensure accuracy and validate their potential.
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Defining Qualification Criteria

  • Collaborative Criteria Definition Together, we define the criteria that make a lead eligible for your offerings, including organization size, region, and specific requirements.
  • AI and Human Collaboration AI agents use these criteria to filter leads quickly, while human SDRs add strategic insights for deeper qualification.
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Ongoing Lead Nurturing

  • AI Automation for Timely Follow-Ups AI agents conduct follow-ups with prospects who require more time, keeping them engaged and informed until they are ready to proceed.
  • Human SDR Engagement Human SDRs step in to nurture promising leads further, providing detailed product information and building relationships to ensure conversion readiness.
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Lead Qualification and Scheduling

  • AI Qualification AssistanceAI SDRs ask qualifying questions to assess lead suitability, allowing rapid filtering based on your specific needs.
  • In-Depth Human Qualification Human SDRs engage in more detailed discussions with qualified leads, addressing their needs and pain points to determine if they are ready for a sales meeting.
  • AI-Managed Appointment Scheduling AI SDR agents handle the back-and-forth of scheduling, ensuring meetings are booked efficiently. Reminders and confirmations are automated to provide a seamless experience.
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Structured Messaging and Initial Engagement

  • AI-Driven Initial Engagement Our AI SDR agents initiate personalized contact with inbound leads through email or voice, providing immediate responses and collecting essential information.
  • Human SDR Follow-UpAfter initial contact, human SDRs continue the conversation, nurturing the lead with customized messaging and ensuring a personalized touch that resonates with your prospects.
Discover the CIENCE Advantage

Discover the CIENCE Advantage

  • Timely Follow-Up Our AI SDR agents respond to inbound inquiries within seconds, ensuring no lead goes unnoticed.
  • Expert Qualification Our SDRs use best practices and refined methodologies to qualify leads and schedule high-quality appointments.
  • Enhanced Customer Journey Provide a seamless and engaging experience for your prospects with AI and human SDRs working in tandem.
  • Lead Analysis Understand how leads are coming in, and use AI to define and refine qualification criteria.
  • Structured Messaging Develop tailored messaging that resonates with inbound leads, ensuring a smooth journey from inquiry to appointment.

Your Sales Force Should Be Selling, Not Qualifying Inbound Leads

Expecting the sales team to follow-up properly with every Marketing Qualified Lead (MQL) can lead to:

Inconsistent
Lead Flow

Filling calendars with sporadic appointments.

Marketing-Sales
Disconnect

Creating mistrust between sales and marketing teams.

Poor Response
Times

Providing inconsistent or delayed responses, frustrating potential customers.

With CIENCE, these challenges are solved. Our expert inbound SDR services ensure that every lead is nurtured and qualified, allowing your sales force to focus on closing deals and driving growth.

FAQs

1
What qualifications do CIENCE's Inbound SDRs hold?
2
How are language skills assessed for CIENCE’s SDRs?
3
What kind of training do CIENCE's SDRs receive?
4
How do CIENCE’s Inbound SDRs ensure high-quality lead engagement?
5
How is quality assurance managed for CIENCE's SDR teams?
6
How does CIENCE track and report on SDR activities?
7
What makes CIENCE’s Inbound SDR services different from other providers?
What qualifications do CIENCE's Inbound SDRs hold?
SDRs in the CIENCE Talent Cloud on graph8 are sourced based on their background qualifications, which may include Inbound Marketing Certification, Sales Enablement, Email Marketing, and Sales Development experience. Clients can review recordings and vet each SDR before hiring to ensure the right fit for their specific needs.
How are language skills assessed for CIENCE’s SDRs?
All SDRs undergo rigorous language assessments including but not limited to CERF, IELTS, PTE, and other recognized tests to ensure high proficiency.
What kind of training do CIENCE's SDRs receive?
SDRs in the CIENCE Talent Cloud on graph8 receive training based on their existing background and qualifications, followed by comprehensive graph8 platform training. This includes our signature mock call modules, sales orchestration tools, and specialized methodologies for inbound lead qualification, optimal messaging, and account-based approaches to ensure consistent, high-quality engagement.
How do CIENCE’s Inbound SDRs ensure high-quality lead engagement?
SDRs hired through the CIENCE Talent Cloud on graph8 are equipped with our advanced sales orchestration platform and vetted through mock call recordings that clients can review before hiring. Each SDR follows proven graph8 methodologies for inbound lead qualification, ensuring the right messages, proper qualifying questions, and optimized engagement activities that deliver consistent results.
How is quality assurance managed for CIENCE's SDR teams?
SDRs in the CIENCE Talent Cloud on graph8 are directly managed by clients, with quality assurance built into the platform through recorded mock calls for pre-hire vetting, graph8's orchestration tools for consistent execution, and ongoing performance tracking. CIENCE provides support and optimization guidance to ensure SDRs maintain high standards and deliver results.
How does CIENCE track and report on SDR activities?
SDRs in the CIENCE Talent Cloud on graph8 operate through the integrated graph8 platform, providing real-time tracking and reporting of all activities. Clients have direct access to performance dashboards, call recordings, and analytics to monitor SDR performance, optimize messaging, and iterate on lead qualification strategies. Regular performance reviews ensure continuous improvement and alignment with goals.
What makes CIENCE’s Inbound SDR services different from other providers?
The CIENCE Talent Cloud on graph8 offers a transparent marketplace model where clients directly hire pre-vetted SDRs at cost, with no markup. Unlike traditional outsourcing, you get access to mock call recordings for vetting, direct management control, and the power of graph8's advanced orchestration platform and training system - combining the best talent with cutting-edge technology.

Ready to get started?

Contact us today to learn how CIENCE's inbound SDR services can power your
growth and deliver high-quality appointments to your sales team.