Biotechnology

CosmosID Case Study

· Updated October 13, 2025 · By David Dulany
Key Takeaways

CosmosID booked dozens of qualified appointments with medical research facilities, educational institutions, and microbiologists globally. CIENCE managed the full outbound cycle — prospect research, cold email campaigns, meeting scheduling, and follow-up — for the microbial genomics platform. The partnership launched in October 2018 and consistently delivered responsive, qualified pipeline.

From Manoj Dadlani, CEO: "CIENCE delivered qualified leads and was great to work with. They worked quickly and were responsive throughout."

cosmosid_logo

Sales Development

How CIENCE Generates Leads And Conducts Orchestrated Outbound Marketing For CosmosID

About CosmosID

Based in Rockville, MD, CosmosID is a microbial genomics platform focused on the rapid characterization of microorganisms, pathogens and antimicrobial resistance for infectious disease identification, food safety inspections, pharmaceutical discovery, public health surveillance, and microbiome analysis. They are microbiome experts that rapidly and accurately identify microbes utilizing curated databases.

CosmosID rapidly identifies unculturable and hard-to-detect organisms that traditional methods can not or have difficulty detecting. They also work with clients that want to do microbiome studies but don’t necessarily know how to go about it. Additionally, they provide curated genome databases that are free from the errors that are present in publicly available databases. And they also provide bacterial IDs down to the strain level.

profile-img-1

Manoj Dadlani

CEO

Industry

Biotechnology

Website

www.cosmosid.com

Challenges & Scope

ICP: Medical Research and Development, Innovation & Microbiology

Product:  Next-generation genetic sequencing & sample processing lab.

CIENCE Technologies coordinates the lead generation efforts for CosmosID. After researching appropriate industries and clients, they conduct cold-email campaigns to those named accounts.

CosmosID — industry scene

Why CIENCE

They offer a more personalized, human approach rather than just software as a service.” – Manoj Dadlani, CEO.

CosmosID’s CEO was referred to CIENCE by a personal friend. They needed help in increasing their number of qualified leads. After determining CosmosID’s ideal customers, CIENCE conducted research and developed lists of accounts to target. Through a coordinated, multi-channel approach, CIENCE initiated orchestrated outbound efforts on behalf of CosmosID.

As Dadlani says, “CIENCE researched potential leads, performed the initial outreach, set up meetings, and managed the follow-up process.” He continues, “We enjoyed being able to communicate directly with their team and schedule meetings to go over any feedback and suggestions they had.

Results

CosmosID and CIENCE partnered in October 2018. 

CIENCE delivered qualified leads and was great to work with,” says Manoj Dadlani. “They worked quickly and were responsive throughout.” 

CosmosID has booked dozens of appointments with medical research facilities, educational institutions, and microbiologists around the globe through CIENCE.

Frequently Asked Questions

How many appointments did CosmosID book with CIENCE?

CosmosID booked dozens of appointments through their partnership with CIENCE. These meetings were with medical research facilities, educational institutions, and microbiologists located around the globe, giving CosmosID significant reach into their core target markets.

What services did CIENCE provide for CosmosID?

CosmosID team using graph8 platform

CIENCE handled end-to-end outbound sales development for CosmosID, including ICP research, building targeted account lists, cold email outreach, meeting scheduling, and follow-up management. The engagement used a coordinated, multi-channel approach to orchestrated outbound marketing.

Why did CosmosID choose CIENCE for lead generation?

CosmosID CEO Manoj Dadlani was referred to CIENCE by a personal friend and chose them for their personalized, human approach rather than a purely software-driven model. CosmosID needed help scaling qualified leads for their microbial genomics platform and valued CIENCE’s ability to communicate directly and iterate based on feedback.

What industry does CosmosID operate in and who are their target buyers?

CosmosID is a biotechnology company specializing in microbial genomics, pathogen characterization, and microbiome analysis. Their ideal customers include professionals in medical research and development, infectious disease, food safety, pharmaceutical discovery, and public health surveillance — markets CIENCE helped them reach through targeted outbound campaigns.

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What happened since at CIENCE

AI Now Handles Meeting Booking Automatically

Since this case study, CIENCE has added AI-powered appointment setting through the graph8 Platform. Voice AI answers inbound calls and books meetings without human intervention. The Sequencer and Campaign Builder handle multi-channel outreach with automatic follow-ups. Managed appointment setting is still available — now powered by graph8's automation layer, with 4x more qualified meetings per rep.

See how appointment setting works today →

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