Nexx Linx
Outsourcing And Offshoring, 3565 Piedmont Rdne, Atlanta, Georgia, 30305, United States, 1001-5000 Employees
Who is NEXXLINX
Business Process Transformation professionals committed to creating unique value and competitive advantage for every client partner, either small or large. By combining Proven Expertise, ...
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Headquarters: 3565 Piedmont Rdne, Atlanta, Georgia, 30305, United States
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Date Founded: 1998
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Employees: 1001-5000
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Revenue: $250 Million to $500 Million
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Active Tech Stack: See technologies
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CEO:
Craig Mento
Email
Phone
Industry: Outsourcing and Offshoring
SIC Code: 7371
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NAICS Code: 541511 |
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Frequently Asked Questions Regarding NexxLinx
Answer: NexxLinx's headquarters are located at 3565 Piedmont Rdne, Atlanta, Georgia, 30305, United States
Answer: NexxLinx's official website is https://nexxlinx.com
Answer: NexxLinx's revenue is $250 Million to $500 Million
Answer: NexxLinx's SIC: 7371
Answer: NexxLinx's NAICS: 541511
Answer: NexxLinx has 1001-5000 employees
Answer: NexxLinx is in Outsourcing and Offshoring
Answer: NexxLinx contact info: Phone number: Website: https://nexxlinx.com
Answer: Business Process Transformation professionals committed to creating unique value and competitive advantage for every client partner, either small or large. By combining Proven Expertise, Continuous Process Improvement / Best-Practice, Technology Innovation, and Global Multi-Lingual/Multi-Cultural capability we deliver on high-value customer engagement/contact center solutions which: Create competitive advantage and loyalty through excellence-in-service Reduce cost through Process Improvement / Best-Practice and Technology Innovation Deliver Top-line revenue impacts through an industry leading retention and sales practice Maximize technical support / remote diagnostic value though First-Contact-Resolution, Service/Product Trending, and agent knowledge Provide service impact across the globe in nearly every language/culture Mitigate risk with proven process and execution Our team crafts agile service / support solutions that transform the customer service/support environment delivering measurable business outcomes. What does this mean? NexxLinx deploys a fully dedicated, motivated team of client advocates, from agent to program director. We manage each customer contact as an opportunity to evaluate customer preferences and expectations in order to improve the underlying business process. We reward our team for improving your business through gamification and incentives. Several qualities clearly differentiate us from the standard, shift the work to cheaper locations outsourcer: We stand behind our solutions by committing to innovation and improvements that provide year-over-year improvements to service cost / customer satisfaction We provide rapid time-to-value and business agility allowing our partners leverage Real-time change for competitive advantage and Shareholder Value We earn a Trusted-Advisor relationship with clients
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