VDS

Vds

Management Consulting, 210 Front Ave Sw, Grand Rapids, Michigan, 49504, United States, 51-200 Employees

govds.com

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Who is VDS

At VDS, our primary goal is to revolutionize your customers' experiences by transforming your contact center. With our expert guidance, you can unlock the full potential of Genesys Cloud ...

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  • 210 Front Ave Sw, Grand Rapids, Michigan, 49504, United States Headquarters: 210 Front Ave Sw, Grand Rapids, Michigan, 49504, United States
  • 1988 Date Founded: 1988
  • 51-200 Employees: 51-200
  • dollar-icon Revenue: $10 Million to $25 Million
  • tech-icon Active Tech Stack: See technologies

industries-icon Industry: Management Consulting

SIC SIC Code: 1731 | NAICS Code: 238210 | Show More

checked-icon Does something look wrong? Fix it. | View contact records from VDS

VDS Org Chart and Mapping

Employees

Travis Bullion

Implementation and Support Engineer

Dan Richards

Project Manager / Vendor Manager

Joyce Blake

Customer Service Representative

Zach Rienstra

Vice President of Operations

Chris Cullings

Contact Center Solutions Engineer

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Frequently Asked Questions Regarding VDS

Answer: VDS's headquarters are located at 210 Front Ave Sw, Grand Rapids, Michigan, 49504, United States

Answer: VDS's phone number is 80********

Answer: VDS's official website is https://govds.com

Answer: VDS's revenue is $10 Million to $25 Million

Answer: VDS's SIC: 1731

Answer: VDS's NAICS: 238210

Answer: VDS has 51-200 employees

Answer: VDS is in Management Consulting

Answer: VDS contact info: Phone number: 80******** Website: https://govds.com

Answer: At VDS, our primary goal is to revolutionize your customers' experiences by transforming your contact center. With our expert guidance, you can unlock the full potential of Genesys Cloud and deliver exceptional customer service that sets your business apart. At VDS, we take a results-oriented approach to delivering Genesys Cloud solutions that drive your business forward. Our proven three-step process ensures that we understand your unique needs, design a customized solution that meets your goals, and provide ongoing support to help you refine and maximize the platform. Here's how we do it: Align & Define: We work closely with you to gain in-depth insights into your business needs, strategize with key stakeholders and business groups, and align business outcomes with your goals. Design & Implement: We focus on your defined goals and objectives, providing managed timelines and milestones, training, and enablement to ensure a seamless transition to Genesys Cloud. Support & Refine: Our 24/7/365 support and managed services help you get the most out of Genesys Cloud, and our quarterly business reviews provide ongoing opportunities for improvement. We have a singular focus on designing, implementing, and supporting Genesys Cloud solutions, and we're committed to helping you transform your business. With VDS, you can leverage the power of Genesys Cloud to exceed customer expectations, drive employee efficiencies, and achieve your business goals. Genesys Cloud Certifications: GCP-GC GCD-GC Specialized in Scripting Workforce Management Architect Outbound Dialer

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